The question that repeats ten times in the inbox is the piece of content missing from the site.
A month of comments holds the list of reasons people do not buy. Almost nobody reads it.
Read this profile's comments and messages from the last month and answer three things:
1. Which questions repeat? Group them by subject and say how many times each appeared.
2. Which objections show up, even when they are not phrased as questions? (price, trust, timing,
complexity, "not for me")
3. What words do these people use to describe what they need? Quote them exactly.
Do not count compliments or thank-yous. Do not suggest answers: just show me what is there, with
real examples. If an objection appears only once, say it appeared only once.
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